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How do I report a non-delivery of service?

Simply contact us at failure@trustmytravel.com or phone +44 1780 408 121 and we will do the rest.

All Travel Providers have a duty and contractual obligation to report any non-delivery of service. We understand that you may want to inform us so that we can take care of it, including reimbursement or replacement services.

In the event of a non-delivery of service, we ask that you get in touch with us as soon as possible and within 3 days of the end of your trip.

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